Scams. Everyone thinks they know how to spot one, but a recent call with a client shows just how difficult it can be.

The story starts with a phone call to the client from HMRC, stating enough information about them that they could be genuine, informing them that they owed a significant amount of tax and that legal action was now being taken. And by legal action I mean that an arrest warrant had been issued, quoting the magistrate court that issued it and the warrant’s ID number. They told our client that they were going to read them some information and that they could not interrupt them. After about five minutes the client smelt a rat, asked for their contact details and called us.

It didn’t take long for us to realise that this was a scam; the details just didn’t add up. To say the client was relieved would be an understatement. We reported this to “Action Fraud” who were aware of it and warned us that the client might be in for a very large phone bill. Apparently, a lot of people had fallen foul of this scam and some had paid around £5,000 over the phone to make this go away.

This was without doubt one of the most professional and aggressive scams I have heard about to date. Luckily the client was able to regain their composure and realise this just sounded wrong.

So, as a reminder, HMRC will never text you or email you about tax due or a refund, they may call you but will always write to you about any outstanding debt. If they appear at your door they will always have identification and act professionally.

Most importantly of all, if you are in any doubt at all, please CALL US!!!